System security is paramount to our clients. We do not accept inbound customer service calls through this site or through our main switchboard. Please see the backside of your security card for telephone numbers. You must call from a registered device.

If you do not have your security card, you can request customer service via this website by following the procedures below.

On the following page if you mark this form as urgent, a customer service representative will contact you within three minutes of your request. Otherwise, you will receive a call within the one (1) hour of form submission.

For customer service, please enter your customer number and password in the customer login field to the right from a computer or SmartPhone that has been registered with Green Lab Energy and has our identifier chip installed.

All fields are case sensitive. You will be prompted to enter your pass code on the following page.

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